Domestic Coffee Machine Repairs and Servicing Specialists Book Online Now
Foundation Coffee is a specialist in domestic coffee machines. We have been repairing and servicing coffee machines for over 20 years to the highest standards.
To make this process easier we can offer a collection and return service during most Covid-19 Level restrictions, or if you prefer, you can drop off and collect your machine from us during Levels 2 and 1.
Phone: 09 444 1270
When calling press '2' to get directed straight to our service team
HOW IT WORKS
Whether you're having your machine collected, delivered, or dropping it off to us, all servicing is done at our workshop. Firstly, we will assess the machine for the required work.
We then discuss the requirements and timing with you, prior to commencing the job. All jobs will be charged a minimum assessment fee of $150 + GST. If the work proceeds this amount it will be taken off your final bill.
We then repair or service the machine and perform final testing on your coffee machine. This is charged at $85 + GST per hour. When we have completed the job, we can discuss with you about the best way to return your machine or you can collect it from us.
Talk to one of our skilled staff
09 444 1270
When calling press '2' to get directed straight to our service team
Brands we service
Machine Diagnostic Testing
In order to diagnose and assess your machine correctly (before performing any work) we charge a $150 + GST one-off fee. This fee is included in the cost estimate when repairs are carried out.
Where do I drop my machine off?
7b Piermark Drive, Rosedale, Auckland 0632. See the interactive map below for more details.
Booking Form
WHY FOUNDATION COFFEE?
We carry a large number of spare parts on-site to guarantee fast and efficient service for all machines.
We specialise in all things coffee. Not only do we repair a large variety of coffee machines and coffee grinders but we also roast fresh coffee beans on-site.
We provide monthly subscriptions for freshly roasted coffee beans, direct to your doorstep. Ask us about our coffee blends when you pop in.
We stand by all of our repair and service work. All of our technical work is guaranteed for 3 months.
FAQS
We repair and service a wide variety of domestic and commercial coffee machines. This includes brands such as Faema, La Marzocco, Mazzer, Nuova Simonelli, Rancilio, Rocket, VBM, BFC, Wega and San Marco. If you are unsure if we will repair or service your machine please give us a call and we can confirm.
We cannot determine the exact amount required to repair your coffee machine. However, we will call and discuss the issues with your machine and the relevant costs involved before we commence any work. Please note all jobs will be charged a minimum assessment fee of $150 + GST. If the work proceeds this charge will be taken off the final bill.
We are more than happy to collect and drop off your machine after is has been repaired or serviced. Please contact us for further details and to arrange collection times.
We recommend you should service your domestic machine every 12 months or so. For commercial machines in cafes and offices, we recommend every 6-8 months depending on usage and water quality.
During a service, we will check all aspects of your machine, replace worn seals and any other components which we think will fail in the next 12 months. We de-scale your machine, adjust pump and steam pressures and visually inspect your machine to ensure it complies with electrical safety certs.